Can Marketing Automation Replace Traditional Email Marketing Platforms?
There is an
ongoing discussion within the B2B marketing space about the differences between
automated marketing platforms and email marketing platforms. Which solution
is more effective? Can marketing automation replace email marketing altogether?
Many individuals
mistakenly use the terms “email marketing” and “marketing automation”
interchangeably, which causes confusion for companies when deciding which the solution to use for their business needs.
Below we uncover
the differences between these two platforms and provide insight as to whether
marketing automation can replace traditional email marketing platforms.
What is Email Marketing?
In order to
decide if one solution can replace the other, we must understand the distinct
differences between these two platforms and distinguish what business needs
they each meet.
Simply put,
email marketing is the process of sending emails to a chosen list of recipients
in an effort to promote a company’s services or connect with potential clients.
This process can be done manually or automatically. Email marketing is a great
tool for companies who want to inform their audience about upcoming events,
share announcements deliver newsletters and more.
Email
marketing is also a great, and frequently used, medium for creating
relationships with prospects. Having open communication via email with
prospects can help strengthen your relationship and build trust with your
company.
Email
marketing also comes with its flaws, however. Sending emails to mass groups of
people can save a lot of time and manpower but can also come off as spammy or impersonal if recipients are receiving identical emails. Although these emails can be
tailored to appear slightly customized, it will require additional work and
time.
What is Marketing Automation?
Marketing
automation is much broader than email marketing. Marketing automation is the process
of automating all marketing processes in an effort to continuously execute your
B2B marketing strategies.
Although
marketing automation uses email marketing as the basis of its system, it also
includes additional features in an effort to be more dynamic than email
marketing.
Marketing
departments often choose to automate repetitive marketing tasks such as posting
on social media, sending out emails, connecting with others on social
platforms, and more. With the implementation of automated marketing platforms,
companies are also able to capture leads, nurture leads, and potentially turn
them into customers. This platform gives you the tools to optimize your
marketing funnel and provide a more personalized experience for clients.
The
Answer?
On paper, it
seems that automated marketing platforms are more intuitive and dynamic than
any email marketing platform. By using email marketing as a foundation for
automated marketing, automated marketing platforms have been able to include
more functions and adapt to new marketing challenges. But despite these
additional functions and features, no, it is unlikely that automated marketing can
completely replace traditional email marketing platforms.
For some
companies, the cost of marketing automation software simply may be too high for
the return that they’ll receive. If this is the case, then email marketing might
be the right choice for the company. Also, if companies only have an email or
newsletter that they would like to send to their leads, a simple email
marketing platform would do the trick.
Depending on
company needs, marketing automation could either be a huge success or it could
simply be a waste of time and money.
When it
comes down to deciding between automated marketing and email marketing
solutions, it is not one platform versus another. These two platforms are built
very differently, used differently, and meet different business goals. The
solution your company chooses to use is based on your company's needs, marketing
needs, and budget. This is why marketing automation cannot simply replace email
marketing–different businesses need different things.
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